Privacy Policy

Privacy Policy for WeHoo Store

Last Updated: 06^th March 2025

At WeHoo, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website https://wehoostore.com/ to purchase products, or interact with us in other ways. Please read this policy carefully.

By using our website, you agree to the practices described in this policy. If you have any questions or concerns about your privacy, please contact us at customersupport@wehoostore.com.

1. Information We Collect

We collect information to provide you with a better shopping experience. This includes the following types of information:

Personal Information:

When you make a purchase or create an account: We may collect your name, email address, phone number, billing and shipping address, payment information (like credit card numbers), and order details.
When you contact us: If you contact our customer service, we may collect information related to your inquiry.

Non-Personal Information:

Usage Data: This includes your IP address, device type, browser type, pages you visit, and actions you take on our website.
Cookies: We use cookies (small data files stored on your device) to help us remember your preferences, improve your experience, and analyze website traffic.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process your orders: We use your information to complete transactions, ship your orders, and send order updates.
To communicate with you: We may send you emails or texts about your order, promotions, and updates.
To improve our services: We analyze your usage of the website to understand how we can improve the shopping experience.
To keep you safe: We use your information to detect and prevent fraudulent transactions and protect our website.
To Hear you out – to respond to your inquiries and to provide customer support through reaching you out through email, telephone calls, SMS, or other equivalent forms of electronic communication.
To not just listening to your complaints but also, to provide you with special offers, great deals and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about (only if you’ve opted in to receive them).
Improve Website Functionality – To enhance the user experience and improve our website’s layout, content, and performance.
Legal Compliance – To comply with applicable laws, regulations, and industry standards, including tax requirements.
Fraud Prevention and Security – To protect against unauthorized transactions, data breaches, or other threats.
For marketing purposes: With your consent, we may send you offers, newsletters, or other promotional materials.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your information with trusted third parties who help us run our business. These include:

Payment processors: To process your payment information securely.
Shipping and logistics companies: To deliver your orders.
Service providers: For website hosting, email services, or customer support.
Legal authorities: If required by law, such as in cases of fraud or legal disputes.

All third parties we work with are obligated to keep your information secure and only use it for the specific purposes for which they were hired.

4. Data Security

We take security seriously. We use industry-standard encryption to protect sensitive data like payment information. While we work hard to protect your personal data, no method of data transmission over the internet is 100% secure. So, although we take measures to protect your data, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal data:

Access: You can request a copy of the personal information we hold about you.
Correction: You can update or correct any information you believe is inaccurate.
Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
Opt-Out of Marketing: If you no longer wish to receive promotional emails, you can unsubscribe by clicking the “unsubscribe” link in any email we send.

To exercise any of these rights, contact us at customersupport@wehoostore.com

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and to track the activity of our service and to store certain information. Cookies are small files that are stored on your device when you visit our website. Cookies help us:

Remember your preferences (like language or items in your cart).
Analyze website traffic and improve the site.
Show you personalized ads or offers based on your browsing habits.

You can control cookie settings in your browser, but disabling cookies may affect your ability to use certain features of our site, such as completing purchases or remembering your preferences.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at customersupport@wehoostore.com, and we will take steps to remove it.

8. International Transfers

If you are located outside India, please note that your personal information may be transferred to and processed in India or other countries. By using our website, you consent to the transfer of your personal information to India.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

WeHoo Store

Email: customersupport@wehoostore.com
Phone: +91-7404625204, +91-8685002634
Address: Hisar, Haryana

By using our website, you consent to this Privacy Policy.