Terms & Conditions

Terms and Conditions for WeHoo Store

Effective Date: 06th March 2025

Welcome to WeHoo! By accessing or using our website, you agree to comply with the following Terms and Conditions.

1. Introduction

1.1 These Terms govern your use of https://wehoostore.com and the purchase of our products.

1.2 By using our website, you confirm that you are at least 18 years old or have parental consent.

2. Account Registration

2.1 Account Creation: To make a purchase, users may need to create an account. You are responsible for maintaining the confidentiality of your account information.

2.2 Accuracy of Information: You agree to provide accurate and complete information during registration and to update such information to keep it accurate.

2.3 Account Termination: WeHoo reserves the right to suspend or terminate accounts that violate these Terms and Conditions or engage in fraudulent activities.

3. Products and Orders

3.1 We sell men & women clothes, bags, and general products. Product descriptions and images are accurate. However, slight variations may occur.

3.2 Prices are subject to change without notice.

3.3 Pricing: All prices listed on the website are in Indian Rupee ( INR ) and are inclusive of applicable taxes unless otherwise stated.

3.4 Orders are subject to availability, and we reserve the right to cancel orders due to stock issues, pricing errors, or suspected fraud.

3.5 Order Confirmation: Upon placing an order, you will receive an order confirmation email.

3.6 Order Cancellation: Orders can be cancelled before shipment by contacting our support team. Once shipped, orders cannot be cancelled.

4. Payment and Billing

4.1 Payment Methods: We accept payments via PhonePe and other available options displayed during checkout.

4.2 By providing payment details, you confirm that you are authorized to use the payment method.

4.3 In case of prepaid Orders will be processed only after full payment & In case of cash on delivery orders will be processed once confirmation is made by us.  

5. Shipping and Delivery

5.1 We aim to dispatch all orders promptly. Shipping times may vary based on your location and product availability.

5.2 Shipping costs vary based on the destination and order size.

5.3 Shipping Charges: Shipping fees, if applicable, will be displayed during checkout.

5.4 We are not responsible for delays caused by shipping carriers or third-party courier services.

6. Return and Refund Policy

6.1 Return Eligibility: You may return products within 15 days of receipt. To initiate a return, please contact our support team at customersupport@wehoostore.com

         with your order details.

6.2 Non-Returnable Products: Certain products are not eligible for return due to hygiene, safety, or other specific reasons. These will be clearly mentioned on the product page. Returns for such products will not be accepted under any circumstances.

6.3 Return Process: Once your return is approved, you will receive instructions on how to ship the product back to us. The product must be returned in its original condition, unused, and with all original packaging and tags intact.

6.4 Refunds: Refunds will be processed within 2-3 days of receiving the returned product and confirming its condition. The refund will be issued to the original payment method used at the time of purchase.

6.5 Return Shipping Charges: Customers may be responsible for return shipping costs unless the product received is defective or incorrect.

7. User Conduct

7.1 You agree not to misuse our website or engage in fraudulent activities.

7.2 Unauthorized use, such as hacking or scraping data, is strictly prohibited.

8. Intellectual Property

8.1 All content on the website (https://wehoostore.com), including text, graphics, logos, and images, is the property of WeHoo or its content suppliers and is protected by copyright laws and may not be used without permission.

9. Limitation of Liability

9.1 We are not responsible for indirect or incidental damages related to your use of our website or products.

9.2 Our liability shall not exceed the total amount paid for the purchased product.

10. Privacy Policy

10.1 Your privacy is important to us, please review our Privacy Policy for information on how we handle your personal data in accordance with our Privacy Policy.

11. Changes to These Terms

11.1 We may update these Terms at any time, and continued use of our website implies acceptance of the changes.

12. Contact Information

For any questions, please contact us:

Email: customersupport@wehoostore.com